Dell International Services Hiring Technical Training Analyst
Company Name: Dell International Services India Private Limited
Company Website: www.dell.com
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Job Position: Technical Training Analyst
Job Location: Across India
Job Category: Software Experience Job
- Coordinates class arrangements and delivers training. Evaluates the delivery of training.
- Normally delivers entry-level professional training. Typically works at one site or with a small subset of a region.
- Delivers training to active/existing clients (steady state), to include new hire, change, service improvement and vitality training.
- Provides support and classroom facilitation during new account transitions (assists sr. trainers), change or service improvement efforts. Scope typically single-site.
- Works with operations and training teams to identify changes and update knowledge base articles.
- Understands operations performance metrics and can identify basic opportunities for improvement/vitality training.
- Communication has to be excellent both verbal and written.