Wipro Recruitment | Processor (0-2 years) | Noida | Apply Here !!

Company Name: WiproJob Location: Noida

Job Position: Processor

Experience: Freshers / 0 to 2 years

Qualification: Graduation

Job Description:

The Processor is responsible for processing all activities related to client benefits plans as set up in TBA , while meeting and exceeding client Service Level Agreements and wipro careers usa.

• The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
• Consulting Skills, Client Knowledge And Client Service:
• Prioritizes work as required in order to effectively respond to client needs.
• Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion.
• Ensures knowledge of client plan provisions and supporting documentation is current and updated.
• Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets.
• Participates & contributes in daily huddles and status meetings.
• Ensures on-time and accurate delivery of all tasks as per Service Level Agreements.
• Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence.
• Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly.
• Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities.
• Creates/ updates SOP where and when required . Work with other supporting groups to enhance procedures and eliminate wastage.

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Eligibility Criteria:

• Fresher 2021 & 2022 Arts & Science Graduates with no standing backlogs / Exp in BPO Domain can also apply.
• Should have Experience in Non voice/backend/BPO/Customer service/Transaction Processing related.
• Candidate should have Good communication in English.
• Logical & Analytical skills is required.
• Flexibility to work in 5 pm-3 am  shift environment.
• Need Immediate Joiners.

Required Experience:

• 0 months 2 years work experience in back office or similar transaction processing.
• Good computer operating skills required (MS- Office Applications) with typing Speed of Minimum 25 WPM with 90% Accuracy.
• Should demonstrate good written & verbal communication.

Preferred Experience:

• Previous experience from Outsourcing and possessing good social skills.

Work Condition:

• Flexibility to work in 11:30am to 9 Pm and 5.30pm- 3am (fixed).
• Flexibility to occasionally extend work hours to meet business needs.
• Flexibility to move across client teams.
• Willingness to sign a service agreement before every overseas travel /assignment.

How To Apply for Wipro Recruitment:

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