Wipro Freshers Recruitment in Pune For IT Service Desk Associate Position. Graduates, Post Graduates are eligible to apply for this job. More details regarding Wipro Pune Freshers Job Openings is given below.

Wipro Hiring Freshers


Wipro Freshers Recruitment 2023

Company Name: Wipro

Job Location: Pune

Job Position: IT Service Desk Associate

Experience: Freshers

Qualification:

  • Any Graduation (BE, BTech, BCA, BSc, BCom, BA, BBA, BHM, BMS, BFA, BArch…)
  • Any Post Graduation (MTech, MCA, MSc, MCom, MA, MBA, MCM, MFA, MArch…)

Job Description:

  • Wipro is hiring Freshers For IT Service Desk Associate.
  • Work Location – Hinjewadi Phase 2, Pune.
  • Looking for candidates from Pune only.
  • Work Mode – Work From Office (5 Days).
  • Shift Timings – (Rotational – Includes Night Shifts).
  • One Way Transport Provided.

Eligibility Criteria:

  • Any Fresher Graduate can apply (Technical or Non-Technical).
  • Should be comfortable to Work From Office in rotational Shifts.
  • Should have excellent English Communication Skills.
  • Should be Basic understanding of Troubleshooting, VPN , Active Directory etc.
  • Should have all documents ( Graduation Marksheets / Govt. ID’s Etc.)

Latest Off Campus Drives Across India: 2023

CompanyLocationPositionApply Link
InfosysAcross IndiaMultiple PositionsApply here
Cyient Across IndiaMultiple PositionsApply here
TCSAcross IndiaTrainee (2023 Batch)Apply here
HCLAcross IndiaGraduate Engineer Trainee (2023 Batch)Apply here
CapgeminiGurgaonNetwork Engineer (2020, 2021, 2022 Batch)Apply here
IBMAcross IndiaTrainee (2022, 2023 Batch)Apply here
HPAcross IndiaMultiple PositionsApply here
NokiaAcross IndiaMultiple PositionsApply here
ABBAcross IndiaMultiple PositionsApply here
HexawareAcross IndiaMultiple PositionsApply here

Job Responsibilities:

  • Opens, logs, prioritizes, assigns, and closes calls logged.
  • Asks the End User for all relevant information concerning the call made or issue reported.
  • Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution.
  • Routes the enquiries to Resolver Groups as appropriate.
  • Re-routes misdirected calls.
  • Escalates tickets which have not been resolved by SD.
  • Provides status and updates on tickets to authorized users.
  • Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction.

How To Apply for Wipro Off Campus Drive:






Double Click to Apply !!





Apply here for Job

Related Posts

deloitte Hiring

Deloitte Recruitment | Analyst Trainee | 2023 Batch | Hyderabad | Apply Here !!

Amazon Freshers Hiring

Amazon Campus Hiring Customer Service Associate | Apply Here !!

Morningstar

Morningstar Careers 2024: Hiring For Software Engineer | Apply Here !!

Browserstack

Browserstack Careers: FullStack Intern (2024 Graduates) | Apply Here !!

Amazon Freshers Hiring

Amazon Recruitment | SEPO Team (0-5 years) | Work From Home | Bangalore | Apply Here !!

Milliman company

Milliman Freshers Recruitment | Trainee Software Engineer | Gurgaon | Apply Here !!