SpiceJet Walk-in Drive 2018

Who are we?

SpiceJet is a low-cost airline headquartered in Gurgaon, India. It is the third largest airline in the country by a number of domestic passengers carried, with a market share of 13.3% as of October 2017. The airline operates 312 daily flights to 55 destinations, including 45 Indian and 10 international destinations from its hubs at Delhi, Kolkata, Mumbai, and Hyderabad.

Established as air taxi provider ModiLuft in 1994, the company was acquired by Indian entrepreneur Ajay Singh in 2004 and re-christened as SpiceJet. The airline operated its first flight in May 2005. Indian media baron Kalanidhi Maran acquired a controlling stake in SpiceJet in June 2010 through Sun Group which was sold back to Ajay Singh in January 2015. The airline operates a fleet of Boeing 737 and Bombardier Dash aircraft.

Company Name: SpiceJet

Company Website: www.spicejet.com

Position: Executive -Reservations

Eligibility Criteria:

MBA/PGDM (Any Stream),Graduate (Any Stream except B.Tech), 12th Pass
Good verbal communication skills in both Hindi and English.
Confidence and ability to handle passengers and provide only the best customer service.
The candidates should be willing to work in rotational shifts/ 24 x 7 Operations
Age Criteria – 18 Yrs – 28 Yrs

Job Description:

Handling inbound and outbound calls of external/internal customers pertaining to bookings, reschedulements, queries, complaint handling and facilitation over the call.
Responding to queries pertaining to airline regulations, assisting customers with their travel plans.
Adherence to departmental productivity standards
Offering/ selling competitive prices & packages to customers, as and when required.

Selection Process:

Face to Face interview

Job Location:

Multiple Cities

Required Documents: