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Newgen Software Off Campus Drive Hiring Freshers As Cloud Support Engineer For B.E/B.Tech

About Company: Newgen Software Technologies Limited is a vendor/provider of Business Process Management, Enterprise Content Management, Customer Communication Management, Document Management System, Workflow and Process Automation software.

Job Profile: Cloud Support Engineer

Degree Needed: B.E/ B.Tech

Batch Eligible: 2019

Exp Needed: 0-1 year

Work Location: Noida

Job Description:

  • We are seeking a game-changer Cloud Support Engineer who can conceptualize and execute complex problem statements in less than half the time that most people think is possible.
  • We are looking for are highly passionate individuals who love their work and have been champions at what they do.

Eligibility Criteria:

  • Minimum 70% throughout in Xth & XIIth and Min 60% in Graduation and above, Need B.Tech (CS/IT & ECE only) & 2019 batch passed out.

Job Location:  Oxygen Business Park, Sec – 144, Noida

Shift Timing: 24×7 Shift

Requirements: 

  • The incumbent will be responsible for the managing round the clock Customer Production environment and operations running on Cloud.
  • B.Tech [CS / EC / IT] and 0-4 yrs. of relevant experience.
  • Excellent oral and written communication skills
  • Experience & working knowledge of OS [Linux, Windows] / Web Server [Jboss, IIS, Apache] / Database / Networking
  • Basic knowledge of Java / MS SQL
  • Good knowledge of Amazon Web Services / Microsoft Azure
  • Knowledge of automated scripting tools
  • Preferred ITIL

Desired Profile:

  • First touchpoint for customer
  • Initial handling of all customer tickets
  • Track to closure of customer tickets by assisting the responsible teams
  • System software and infrastructure L1/L2 support
  • Newgen solution / application L1/L2 support
  • Responsible for Production environment
  • OS / Web Server / Application Patch Deployment [Jboss, IIS, Apache etc]
  • Deployment & Support in roll-out of applications
  • Change Management impact analysis & deployment
  • Facilitating Experts





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