Company Name: MagicPin

About Company:
MagicPin is a venture started by a group of ex IIM IIT graduates with extensive experience in top tier consulting firms and startups. It envisions itself as creating a discovery platform for customers to find great places in their locality for the best shopping/service experience. You will get an opportunity to work with smart and driven people. We have a culture where we care about professional development of all of our employees and not just about their targets.

Company Website :

Desired experience: Fresher

Course Specialization: Any Graduate

Batch: 2013/2014/2015

Probation/Training Period: 3 Months

Salary: 1.8-2.4 LPA based on experience and fit with role

Bond: None

Date of Joining: Immediate

Job Profile :Associate – Support

Job Description

Process customer requests based on standard operating procedures using messaging platforms:
Process tickets raised by customers based on process flow marked by MagicPin
Run verification on customer claims/tickets based on the processes charted out by MagicPin
Process vendor requests based on standard operating procedures using messaging platform (no voice):
Process tickets raised by vendors based on process flow marked by MagicPin
Familiarize merchant with the MagicPin platform and its usage
Process standard queries raised by vendors; escalate if not in standard process

Role requirements

  • The role requires people with high level of ownership and dedication to work. Following are the specific skill set we are looking for:
  • Excellent Communication Skill
  • Knowledge and compatibility with computers, specifically Microsoft Office
  • Meticulous and detail oriented
  • Friendly attitude and ability to handle ambiguity
  • Any other Requirements/ specifications : Well-groomed and excellent communication skills

Interview Process:

  • Written test
  • Multiple face to face interviews
Apply here[sc:Add1]

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