HCL Software Technologies Recruitment in Bangalore, Hyderabad, Chennai, Noida For Graduate Trainee Position. BSc, BCA Graduates of 2022, 2023 Batch are eligible to apply for this job.

Hcl technology Hiring Fresher

More details regarding HCL jobs in Bangalore, Hyderabad, Chennai, Noida Job Openings is given below.



Company Name: HCL

Job Location: Bangalore, Hyderabad, Chennai, Noida

Job Position: Graduate Trainee (Service Desk)

Qualification: BCA, BSc (CS, IT)

Year of Passing: 2022, 2023 Passouts

Job Description of HCL:

  • HCL Technologies is hiring for Graduate Trainee (Service Desk).
  • To maintain high login Efficiency (Availability) for customers.
  • To resolve tickets within agreed SLA of ticket volume and time.
  • To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies.
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases.
  • To update worklogs and follow shift for escalation process and process compliance.

Latest Off Campus Drives Across India: 2023

CompanyLocationPositionApply Link
InfosysAcross IndiaMultiple PositionsApply here
Cyient Across IndiaMultiple PositionsApply here
TCSAcross IndiaTrainee (2023 Batch)Apply here
HCLAcross IndiaGraduate Engineer Trainee (2023 Batch)Apply here
CapgeminiGurgaonNetwork Engineer (2020, 2021, 2022 Batch)Apply here
IBMAcross IndiaTrainee (2022, 2023 Batch)Apply here
HPAcross IndiaMultiple PositionsApply here
NokiaAcross IndiaMultiple PositionsApply here
ABBAcross IndiaMultiple PositionsApply here
HexawareAcross IndiaMultiple PositionsApply here


Eligibility Criteria for HCL:

  • 60% throughout in 10th,12th and UG.

Key Responsibilities:

  • To maintain high login Efficiency (Availability) for customers.
  • To resolve tickets within agreed SLA of ticket volume and time.
  • To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies.
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases.
  • To update worklogs and follow shift for escalation process and process compliance.

Required Skills:

  • Good Communication with International Voice Support experience.
  • Basic knowledge on MS office.

How To Apply for HCL:






Double Click to Apply !!





Apply here