Freshworks Hiring For Freshers as Customer Success Specialist | Apply Here!!

Freshworks Recruitment 2023 has announced a job notification for the post of Customer Success Specialist. A student from various disciplines can apply for Freshworks Recruitment 2023.

freshworks Hiring

Freshworks Recruitment 2023:

Company NameFreshworks
Post NameCustomer Success Specialist
Salaryup to ₹5 LPA*
Experience0-2 yr
Job LocationChennai
Batch2023/22/2021/2020/2019/2018


Job Responsibilities for Freshworks :

  • Engage proactively with customers using the engagement model (based on customer segment) laid out
  • Understand and document customer’s business flow (for large customers) and deep understanding of use-cases
  • Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit
  • Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping)
  • Evaluate how customers manage their Freshworks product suite investment & identify efficiency and effectiveness gains (process & tools)
  • Promote awareness of the latest innovations Freshworks is releasing (products/features in pipeline)
  • Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support etc.) to ensure customer’s issues/solutions are addressed
  • Work with Program Manager (Customer Success) to derive data driven insights/intelligence to run focused and result-oriented customer engagement programs. Understanding of SaaS metrics and
  • Own two key metrics (Increase Product-Adoption & Customer Retention)
  • Use customer management tool (Natero) (Training will be provided to get familiar)
  • Implement and support compliance to Freshworks compliance and information security processes

Latest Off Campus Drives Across India: 2023

CompanyLocationPositionApply Link
InfosysAcross IndiaMultiple PositionsApply here
Cyient Across IndiaMultiple PositionsApply here
TCSAcross IndiaTrainee (2023 Batch)Apply here
HCLAcross IndiaGraduate Engineer Trainee (2023 Batch)Apply here
CapgeminiGurgaonNetwork Engineer (2020, 2021, 2022 Batch)Apply here
IBMAcross IndiaTrainee (2022, 2023 Batch)Apply here
HPAcross IndiaMultiple PositionsApply here
NokiaAcross IndiaMultiple PositionsApply here
ABBAcross IndiaMultiple PositionsApply here
HexawareAcross IndiaMultiple PositionsApply here

Eligibility Criteria:

  • Any Graduate from any stream

Preferred skill:

  • Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels
  • Very Strong written and verbal presentation/communication skills (ESSENTIAL)
  • Self-starter who can own ongoing customer success of both large and small clients
  • Ability to report and share client’s status on a timely/pre-defined interval
  • Bachelor’s Degree in Computer Science + Business Education preferred

Freshworks Recruitment Process are listed below

There are mainly three rounds:

  1. Aptitude/Verbal ability round/Written Round
  2. Technical Interview Round
  3. HR round
How to Apply for Freshworks Recruitment 2023?





    Double Click to Apply !!





    Interested and Eligible candidates can apply for this drive by Clicking on Apply HERE.

  • Join our Official Telegram Channel: Click Here

Share with your friends !

Related Posts

deloitte Hiring

Deloitte Recruitment | Analyst Trainee | 2023 Batch | Hyderabad | Apply Here !!

Amazon Freshers Hiring

Amazon Campus Hiring Customer Service Associate | Apply Here !!

Morningstar

Morningstar Careers 2024: Hiring For Software Engineer | Apply Here !!

Browserstack

Browserstack Careers: FullStack Intern (2024 Graduates) | Apply Here !!

Amazon Freshers Hiring

Amazon Recruitment | SEPO Team (0-5 years) | Work From Home | Bangalore | Apply Here !!

Milliman company

Milliman Freshers Recruitment | Trainee Software Engineer | Gurgaon | Apply Here !!