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CSS Corp Walk-in Drive 2020 Hiring Freshers Of Any Degree from 2017/2018/2019 Batch

About Company:  CSS CORP is a US-headquartered IT Services and Technology support company known for offering cloud transformation, digital and tech support services to enterprises and consumer products companies.

Job Profile: Freshers

Degree Needed: Any Degree

Batch Eligible: 2017/2018/2019

Exp Needed: 0-1 year

Work Location: Kondapur (Hyderabad)

Principle Duties and responsibilities:

  • Year of Passing – 2017 to 2019 (No Standing Arrears/Backlogs)
  • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
  • Provides L1 & L2 remote support on Google software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
  • Uses troubleshooting techniques to identify network related issues
  • Provides system administrative support and basic hardware troubleshooting on Google desktops, laptops, VMs and Servers
  • Help Google employees with access & account issues based on defined/documented guidelines, policies and procedures
  • Attends required technical training sessions and makes effective use of KBs to address issues efficiently
  • Complies with schedule adherence to ensure the overall service level targets are achieved
  • Identifies and provides input on unique (or) recurring user problems

Knowledge, Skills and Abilities:

  • Working knowledge of Windows OS and basic knowledge on Linux OS
  • Working knowledge of PC architecture/technology
  • Working knowledge and understanding of policies and procedures and the ability to determine the course of actions based on given guidelines
  • Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
  • Good organisational skills
  • Good Analytical & Cognitive skills
  • Excellent telephone and customer handling skills
  • Ability to deal professionally with irate customers
  • Ability to learn new products and technologies
  • Should be willing to work on rotational shifts and rotational week offs.
  • Candidates can attend this drive on 11 January 2020 at the following venue.

Walk-in Location – Nanakramguda, Hyderabad

Work Location – Kondapur, Hyderabad

Walk-in Date – 11-Jan-2020 (Saturday).

Time – 11 AM to 5 PM

Venue: CSS Corp Pvt Ltd
1st Floor, Sohini Tech Park
Financial District,
Nanakramguda, Hyderabad – 500032,
Telangana

Contact Person: Venumadhav Manchiraju 








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