Company Name : AllScripts

Company Website : www.allscripts.com

About Company:

We connect people, places and information across all care settings through our Open, Connected Community of Health Our full suite of population health solutions build on the power of our comprehensive suite of Clinical and Revenue Cycle core products We deliver the portfolio flexibility to work with all major EHR applications in the market today We enable our clients to deliver better outcomes Thats the Power of All Allscripts.

Experience: 0 – 1 years

Job Location: Pune

Salary: Based on candidate perfomance

Role: Client Service Consultant

Desired Profile: Any Graduates

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Job Description:

Maintain a positive rapport with customers while discussing or resolving problem situations.
Participate in the development of departmental goals and objectives, and identify opportunities for process improvement.
Liaison with various departments (e.g. OS, Legal) within the company for achieving desired common objective. Answer, as appropriate, inquiries and facilitate resolution of issues raised.
Work as an effective member of a team from a variety of departments within the company.
Effective probing skills to elicit customer information. Ability to translate user-oriented language into technical information.
Document problems and solutions to train lower-level support on how to properly address customer or product problems.

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