Company Name: Adecco India

Company Website: www.adecco.co.in

Experience: 0-1 years

Salary: Rs 20,000/Month

Qualification: B.E/B.Tech/Diploma

Skills: Communication skills.

Job Role: Voice & E-Mail Support

Job Location: Bangalore

About Company :

Adecco India, headquartered in Bangalore, is a leading end-to-end HR solutions company with a focus on Executive Search, Recruitment, Learning and Temporary Staffing services to client organisations. With a national presence in 80 branches across India, Adecco is the fastest growing HR company in India.

Description :

Providing Voice & E-Mail support to Clients Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Remote Infrastructure support delivery.
Perform problem cause analysis.
Resolve routine customer problem.
Ability to Identify Opportunity & Implement Process Improvements.
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.

Eligibility:

Bachelor’s Degree/ Diploma (15 year of education)-2016 Batch
Fluency In Communications Skills (both spoken and written)/ soft skills
Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Browser Support – Internet Explorer
Strong computer skills required
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Excellent oral and written communication skills.
Excellent customer service orientation.
Neutral accent

Apply here